AFTER-SALES · SPARE PARTS · AMC
Service & Support
You Can Count On
We don't disappear after the sale. Skye Impex provides genuine spare parts, remote troubleshooting, on-site service visits, and Annual Maintenance Contracts for every machine we sell.
4 hrs
First response time
48 hrs
On-site (MP & CG)
2–5 days
Parts delivery PAN-India
1 year
Standard warranty
How to Get Service
Three simple steps — most issues resolved without a technician visit.
What's Covered
Every machine we sell is backed by these support options.
🛡️Included
Warranty Service
1-year manufacturer warranty on all machines. We handle all warranty claims on your behalf — you deal with us, not the manufacturer.
🔩Available
Genuine Spare Parts
Brushes, squeegees, motors, batteries, filters, and all consumables stocked at our Jabalpur warehouse. Same-day dispatch before 2 PM.
📞Free
Remote Troubleshooting
WhatsApp and video call support from our technical team. 4-hour response guarantee on business days.
🏠MP & CG
On-Site Service
Technician visits for customers in Madhya Pradesh and Chhattisgarh. Scheduled within 48–72 hours of request.
📋Optional
Annual Maintenance Contract
Pre-paid AMC covering scheduled servicing, priority breakdown support, and discounted spare parts. Ideal for high-usage facilities.
🎓Free
Operator Training
Free training for your staff on correct machine usage, daily maintenance, and cleaning best practices — in person or via video.
Service Coverage
On-site visits in MP & CG. Remote support + parts courier PAN-India.
Madhya Pradesh
Jabalpur (HQ), Bhopal, Indore, Gwalior, Ujjain, Sagar, Dewas, Satna, Ratlam, Rewa, Chhindwara, Singrauli
On-Site Available
Chhattisgarh
Raipur, Bhilai, Bilaspur, Korba, Raigarh
On-Site Available
Maharashtra
Mumbai, Pune, Nagpur
Remote + Parts
Delhi NCR
Delhi, Noida, Gurugram, Faridabad
Remote + Parts
Gujarat
Ahmedabad, Surat, Vadodara
Remote + Parts
Odisha
Bhubaneswar, Rourkela, Cuttack, Sambalpur
Remote + Parts
All Other States
PAN-India spare parts courier within 2–5 working days
Parts Courier
ANNUAL MAINTENANCE CONTRACT
Keep Your Machines Running.
Every Single Day.
An AMC with Skye Impex ensures your cleaning equipment is always in peak condition. Scheduled maintenance before problems occur — not after.
Get AMC Quote✓Scheduled preventive maintenance visits (2x per year)
✓Priority response — breakdown calls handled within 4 hours
✓15% discount on all spare parts and consumables
✓Free operator re-training if staff changes
✓Detailed service report after each visit
✓Single point of contact for all your machines
Service FAQs
Need Help With Your Machine?
WhatsApp us right now with your issue. Our team responds within 4 business hours.